Richard Hagood

About Richard Hagood

Successful, driven, well educated professional with diverse experience in Enterprise Technology, AI/ML Technology, Leadership and Regulatory Compliance and Risk. Proven track record for cross-functional collaboration, effective team management and driving deliverables.• Computer Engineering degree and MBA from top schools.Over 20 years experience in Financial Services Technology and Risk.Over 12 years experience in leadership or management roles.Diverse technical experience and skills across diverse technologies including Linux/Unix OS, Hadoop ecosystem, Elastic stack, networking, messaging and communication systems.Proven track record for team leadership, engagement, collaboration and driving results.Technical Expertise:Elasticsearch build, configuration, backup, security (x-pack, ssl) and integrationHadoop Ecosystem including HDFS, YARN, Oozie, MapReduce, Spark, HBase, HiveUnix server administration including shell scripting, Postfix, Samba and NFSRMDB Database – Oracle, MS SQL Server, MySQLPython Based Data Science environments – Jupyter, anaconda, sklearn, corenlpMessaging Technology – Microsoft Exchange infrastructure, Actiance Vantage/Smarsh Connected CaptureStorage platforms – NAS, SAN, S3 (AWS and HCP)Evaluating communication tools for technical integration, controls, security and compliance.Analyzing infrastructure and application changes in middleware environments including SMTP, SQL, Apache, Websphere, Webmethods and Weblogic environments.Network design, router and switch configuration for IP topology, VLANS, WLANS, SSL, DHCP and ACL.

Experience

1. Senior Solutions Architect

   Smarsh

   Oct 2021 — Present · Charlotte, NC, US

   Provide technical expertise and regulatory knowledge to extract and capture requirements and criteria for designing Smarsh platform solution.Expertise in NLP/ML Analytics for Regulatory Surveillance and Supervision design and implementation.Prepare solution designs, documentation and diagrams for complex deployments enterprise client proposals.Conduct client presentations, demonstrations, knowledge transfer and gap analysis.Provide technical leadership during complex client engagements and implementation process for proof of concept and solution deployments.Track Compliance, Legal and Risk industry trends, regulations and notable cases and emerging focus issues.Review and respond to RFIs/RFPs ensuring focus on technical and security questions.Deep technical understanding of Smarsh\'s products, capabilities and cloud integrations.Continuously identify functional and nonfunctional requirements for product improvements and direction.

Education

• Clemson University

  BS, Computer Engineering

  1999 — 2004

• Wake Forest University School of Business

  MS, MBA

  2008 — 2010

Skills

• Ibm Tivoli
• Datapower
• Dns
• Regulatory Compliance
• Servers
• Software Development
• Dhcp
• Release Management
• Html
• Switches
• Vpn
• Capital Markets
• Series 7
• Windows
• Webmethods
• Data Center
• Operational Risk Management
• Tcp/Ip
• System Administration
• Implementation Planning
• Release Strategy
• Citrix
• Risk Assessment
• Cisco Technologies
• Iis
• Websphere
• Software Deployment
• Microsoft Exchange
• Firewalls
• Troubleshooting
• Testing
• Active Directory
• Unix
• Windows Server
• Hardware