Rawle Cummings

About Rawle Cummings

I am an experienced Information Technology professional with 20 years of practical hands-on knowledge. I have been directly responsible for the installation, monitoring, and management of critical IT network infrastructures. I possess a broad skill-set with advanced knowledge supporting technology equipment and hardware. CONTACT INFO: r••••••••@gmail.com I provide excellent organizational and management skills that have a proven track record of delivering effective and efficient data network solutions. I am a detail oriented, customer focused, and proactive problem solver with excellent oral and written communication skills. I am able to work effectively under pressure to provide support and integration excellence with superior customer satisfaction. ACCOMPLISHMENTS: Amazon.com Performed infrastructure services delivery for the launch and support of Amazon site builds throughout northeastern Ohio. Pioneer Ridge Housing Community Performed wireless RF site survey and deployed an improved Wi-Fi solution utilizing indoor and outdoor AP devices for residential housing complex GE Lighting/GE Current Managed timely resolution of Help Desk Trouble Tickets and related issues submitted through the Service Request System for users in an enterprise network environment T-Mobile Increased power, performance and capabilities through the configuration, deployment, and management of POS infrastructure solution in regional OH/PA retail store locations CORE COMPETENCIES: • Enterprise Networking • Routing & Switching • Servers, Storage, Virtualization • LAN/WAN/WLAN Management • Systems Administration I am very attracted IT opportunities which maximize my skillset and am excited about the potential it offers. Please feel free to contact me at r••••••••@gmail.com. I am available to schedule a call at your convenience to further discuss my qualifications & interest.

Experience

1. Senior Network Deployment Engineer

   Field Nation

   Sep 2010 — Present · Cleveland/Akron, OH, US

   Field Nation is the complete Field Service Marketplace and Project Management solution that connects businesses and the technical/engineering workforce. Field Nation enables companies to find, hire and pay service technicians when - and where - there is work to be done. Field Nation serves as a catalyst for growth and ensures successful collaborations in today’s rapidly changing world of work. Duties & Responsibilities • Provide post-sales deployment engineering expertise and hands on support inclusive of architectural, design, integration and support the initial implementation • Successful installation, configuration, and ongoing change support for network solutions across heterogeneous product and service offerings • Proactively assess solution specifications in light of changing customer requirements and recommend solution changes that optimize performance for the customer organization. • Prepare documentation for internal and external clients detailing system designs and configuration of deployed solutions. • Installation, upgrade, and configuration of server, storage & networking devices according to SOW • Onsite diagnosis, troubleshooting, repair and verification of connectivity for network outage issues according to best practice guidelines and network design guidebook • Coordinate in partnership with operations and across various levels within customer\'s organization regarding site readiness, service delivery issues, assist in planning, designing, migrating and troubleshooting client installation activities

Education

• Cisco Networking Academy

  Cisco Technical Training Institute, CCNA, CCNA-Wireless, CCNP, Network Support Specialist Training

  2013 — 2014

• Cuyahoga Community College

  Associate of Science (AS), Electrical Engineering Technology

  1996 — 1998