Ruth Feldblum
Business Systems Analyst @Arrowhead General Insurance Agency, Inc.
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WORK HISTORY
Business Systems Analyst @Arrowhead General Insurance Agency, Inc.
Roeland Park, KS, US
Analyze and evaluate business systems to align with organizational strategies and user requirements • Document business requirements, define project scope and objectives, and gain stakeholder sign-off • Lead facilitated sessions with business users to identify system enhancements and process improvements • Identify and propose workflow improvements to reduce costs and increase operational efficiency• Perform comprehensive functionality and system testing, including exploratory QA testing before application releases • Track project progress through schedules, reports, and communication with internal teams and external vendors • Create training materials and conduct end-user training on system enhancements and new programs
EDUCATION
University of Missouri-Kansas City
Certificate
University of San Francisco
Master's
Syracuse University
Bachelor of Arts
ABOUT RUTH FELDBLUM
I’m a Business Systems Analyst who brings a purpose driven, people centered approach to…
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