Reyk Matthes
Koordinator It-service Delivery End User Computing @Viridium Gruppe
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WORK HISTORY
Koordinator It-service Delivery End User Computing @Viridium Gruppe
Hamburg, DE
Verantwortung für das End User Computing (Service Delivery)/ Sicherstellung der EUC-Services auf Basis vorgegebener KPIs / Steuerung externe Dienstleister / Bearbeitung & Dispatching von Incidents, Service Requests und Eskalationen / Mitarbeit in Projekten & Projektmanagement / Kontinuierliche Verbesserung der bestehenden Abläufe
EDUCATION
Technisches Gymnasium (technical secondary school), Ravensburg, Germany
Allgemeine Hochschulreife (general higher education entrance qualification)
Berufsakademie Ravensburg (vocational college)
Graduate engineer
SKILLS
ABOUT REYK MATTHES
Establishment and management of international first and second level support units with a…
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