Reuben Dykes
M365 Senior Business Anslyst @EPCOR
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WORK HISTORY
M365 Senior Business Anslyst @EPCOR
Edmonton, AB, CA
EDUCATION
Microsoft
PowerBI 1-on-1 Training
LaSalle College Vancouver
Diploma, Webmasters Program
Fidelity Factory
Power Platform training
Southern Alberta Institute of Technology (SAIT)
Course Completion, Adobe Flash - Actionscript 2.0, Javascript
WebAge Solutions
SharePoint 2013 Power User training
SKILLS
ABOUT REUBEN DYKES
Results-oriented Senior IT Business Analyst with over 15 years of experience delivering enterprise technology solutions in both public and private sectors. Proven expertise in gathering and translating complex business requirements into actionable technical specifications across large, multi-stakeholder environments. Strong background supporting regulatory and compliance-driven initiatives, with direct experience in content, records, and information management systems. Highly effective in Agile and hybrid frameworks, with hands-on proficiency in JIRA, UAT leadership, and business process re-engineering. Adept at stakeholder engagement, gap analysis, and producing high-quality documentation to drive modernized service delivery.
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