Rich Thompson
Director Sales Client Executive North America @IBS Software
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WORK HISTORY
Director Sales Client Executive North America @IBS Software
Barnstable County, MA, US
The travel industry has undergone significant change as a result of the Covid-19 pandemic. Among other noticeable trends, the pandemic has highlighted the need to accelerate digital transformation across the industry. As travel recovers, businesses will need to carefully and proactively adapt to unpredictable travel volumes, evolving consumer expectations, and heightened competitiveness.IBS Software\'s mission is to transform how travel companies operate in a digital world by delivering next-generation products to accelerate growth, drive efficiency, and create differentiated customer experiences.We have achieved our leadership position by combining over 20 years of deep domain expertise with a comprehensive portfolio of modular SaaS solutions that facilitate and automate travel companies’ most mission-critical functions. We accelerate innovation and enable smarter, data-driven decisions at many of the world’s largest and most renowned airlines, airports, ground handlers, hotels, cruise lines, and energy companies. Our customers consistently recognize our customer-centric and partnership approach, along with our implementation track record, as additional value enablers that differentiate IBS Software from our competitors.
EDUCATION
Rollins College
BA, History
National Graduate School
Management Program
SKILLS
ABOUT RICH THOMPSON
I am a result-driven management executive with comprehensive business development and revenue accounting experience acquired in multiple companies within the airline industry. I am well versed in providing cross-functional leadership and overseeing associated functions to include finance management, opportunity development, risk management, team building, project oversight, sales development, and customer engagement. I hold demonstrated success spearheading process improvement initiatives and securing new contracts to maximize company growth. In addition, I am a strong communicator experienced in leading employee teams, collaborating with executive boards, and managing relationships with diverse clients and stakeholders at all levels. I have also been accountable for auditing internal systems, ensuring staff compliance with industry regulations, and managing a broad range of products within assigned territories and accounts. Further, I am a multifaceted professional capable of leveraging extensive industry experience and management skills to drive the continued achievement of organizational objectives. I am known as a versatile contributor with experience in all business development functions, exceptional communication and leadership skills, and a continued commitment to implementing industry best practices.
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