Reshu Singh
Customer Relationship Manager.
- Role
- Customer Relationship Management Manager at Mg Chariots Private Limited
- Location
- Lucknow, IN
- LinkedIn followers
- 500 followers
About Reshu Singh
A seasoned professional with 10 years of experience demonstrating success in driving highly successful customer support, process improvement and quality initiatives to increase revenue, profitability and competitive advantage. As a self-motivated strategic member of senior leadership teams, I bring expertise in Customer service Operations, Creating market & trade processes, Regulator & external stake holder liaison, process improvements, and Project management. Proven record of managing and leading change and experienced in turning around poor performing operations. Strong business sense and ability to support and sustain a positive work environment that fosters team performance; I possess proactive attitude, capability to think in & out of the box. An effective communicator with strong leadership, relationship management, coordination and analytical skills, my forte lies in building Cross-functional synergies to create winning outcomes.My working skills are as follows- TEAM MANAGMENT LEADERSHIP COMPLAINT HANDELING FLOOR MANAGMENT CUSTOMER HANDELING TAKING FEEDBACKS SOFTWARE UPDATION TRACKING DETAILS OF CUSTOMERS ALL DOCUMENTATION ALLOCATION OF WORK EVENT MANAGMENT TIME MANAGMENT MARKETING ACTIVITIES TARGET ACCOMPLISHMENT APPOINTMENT GENERATION EXIT INTERVIEW POST SALES FOLLOW UP PRE SALES FOLLOW UP NO SHOW ANALYSIS EXPLAINING SERVICE PACKAGE TO CUSTOMERS DSR REPORT ON DAILY BASIS MAKING PROMOTIONAL MAILS SOCIAL SITES UPDATIONS. SOLVING COMPLAINTS WITHIN 24 HOURS.
Experience
Customer Relationship Management Manager
Nov 2020 — Present · Lucknow, IN
Education
Govt College sec-45 Chandigarh
B.com, Commerce
Dev Samaj College
Bachelor of Commerce (B.Com.), Accountancy
2005 — 2008
Punjabi University
Bachelor of Commerce (B.Com.), Accounting and Finance
2005 — 2008
Savitribai Phule Pune University
Post graduate diploma in business administration, HR
2008 — 2011
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.