Reshu Shrivastava
An Astute Management Professional with 8+ years of experience looking for a job in, Asset Management, Vendor Management, Process Management, Incident, Problem & Change Management
- Role
- Change Manager at Insight
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Reshu Shrivastava
An Astute Management Professional with 8+ years of experience handling multiple client…
Experience
Change Manager
Jan 2024 — Present · Gurugram, IN
Managing the flow of change for Insight managed cloud services (Azure)MSP & CSP clients. Preparing customized reports for changes as per client requirement Also approving the change after validating the required documents. Managing day to day any issue related to change. Managing change cycle for new on boarded client as per their requirements. Planning change implementation schedules to avoid conflicts. Auditing the changes so that there are no misses. Updating client after deployment of changes. Managing change complete cycle. Actively participating in Incident bridges. Addressing clients’ issues related to ServiceNow. Preparing Change and Incident reports. Working on Ageing Incidents.
Education
Rani Durgavati Vishwavidyalaya, Jabalpur
Master of Business Administration - MBA
Rani Durgavati Vishwavidyalaya, Jabalpur
Bachelor of Business Administration - BBA
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