Reshmitha
ITSM expertise | Lean Six Sigma Green belt| Technical support | Project/Program Management | Leadership | Customer Support | Customer Success
- Role
- Services Team Lead at Diligent
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Reshmitha
Dynamic and detail-oriented IT professional with over 10 years of experience…
Experience
Services Team Lead
Aug 2024 — Present · Bengaluru, IN
Leverage technical expertise in data migration, project management, and communication to plan, execute, and test complex migrations from BoardDocs to the Community platform.Provide strategic direction and guidance to your team, fostering a collaborative and results-oriented environment. Plan, execute, and test data migrations, ensuring data security, compliance, and minimal disruption to operations. Analyze and map data, identifying potential issues and ensuring a smooth transfer from source to target system. Develop your team\'s skills by providing ongoing coaching and support, helping them become migration experts. Drive continuous improvement by identifying areas for optimization and staying up to date on industry trends and technologies.
Education
Bangalore University
Bachelor in computer application
2012 — 2015
Birla Institute of Technology and Science, Pilani
Master of Technology (MTech)
2016 — 2020
Skills
- Social Media
- Public Speaking
- Microsoft Word
- Powerpoint
- Microsoft Excel
- Research
- Customer Service
- English
- Microsoft Office
- Teamwork
- Photoshop
- C++
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