Reshmi Haroon

Fraud & Chargeback Analyst | Ex FIS Employee

Role
Fraud & Chargeback Analyst at Genpact
Location
New Delhi, DL, IN
LinkedIn followers
500 followers

Experience

  1. Fraud & Chargeback Analyst

    Genpact

    Jul 2023 — Present · Gurugram, IN

    Conducted thorough analysis of chargeback requests to ensure compliance with Visa/MasterCard regulations.Examined and verified supporting documents provided by the acquirer to substantiate dispute claims.Utilized expertise in dispute reason codes (e.g, 10.4, 13.1, 4837, 4853) to determine dispute nature.Followed established procedures to initiate chargeback process while adhering to Visa/MasterCard guidelines.Conducted investigations to identify potential loss mitigation opportunities.Verified and validated resolution of pre-arbitration cases, ensuring accurate processing of credits into customers\' accounts.

Education

  • Delhi University

    Bachelor of Arts - BA

    2017 — 2020

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Reshmi Haroon — Fraud & Chargeback Analyst at Genpact in New Delhi, DL, IN | Unifers