Reshma Hore
Instructional Designer - American Express | Transforming Learning into Impactful Experiences!
- Role
- Instructional Designer at American Express
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Reshma Hore
In today\'s VUCA world (volatile, uncertain, complex, and ambiguous), training your team…
Experience
Instructional Designer
Jan 2025 — Present · Gurugram, IN
Use instructional design principles and methodologies to design, storyboard, develop, and implement enterprise eLearning courses to support financial institution and bank holding company regulations, laws, and American Express policies- Design course content elements aligning with American Express branding guidelines, including graphics and audio and video. Collaborate with global Subject Matter Experts, business partners, key stakeholders and external resource vendors to develop best-in-class learning content- Develop and implement translations, as required, using third-party software or translation vendor- Manage projects to ensure they progress on schedule and are completed by established deadlines- Support regulatory audit requests as pertains to GRL program, processes, and/or procedures as appropriate- Develop learning resources such as PowerPoint decks, handbooks, manuals, and job aids to support program governance and/or enterprise learning initiatives- Proactively identify process improvement opportunities and implement innovative solutions- Participate in the development, implementation, and evaluation of learner assessment activities- Analyze course assessment results and course feedback to formulate and present recommendations for course and program improvement to key stakeholders- Perform course management tasks within the enterprise Learning Management System.
Education
Project Management Institute
PMP
2022 — 2023
Bengal College of Engineering and Technology (BCET), Durgapur
Bachelor of Technology - BTech
2011 — 2015
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