Reshma Monteiro

Service Delivery Manager @Infosys

Leading the Managed services portfolio, inclusive of programs, projects, enhancements for a leading healthcare client in Corporate, Commissions and Clinical domains. • Managing relationships between client, delivery and business consumers to ensure good client relations. Focal for all service-related issues, technical escalations and customer integration actions. • Working on developing long-term departmental planning and forecasting future needs tied to the allocation of resources and…