Reshma Sharma
Engagement Manager @ Tech Mahindra | ITIL, PMP, CSPO, CSM
- Role
- Engagement Manager at Tech Mahindra
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Reshma Sharma
As an Engagement Manager at Tech Mahindra, I contribute to delivering comprehensive IT solutions, leveraging over 18 years of expertise in the Information Technology industry. My core competencies include service delivery, ITIL-based process improvements, and vendor management. With a proven track record of collaborating with cross-functional teams, I specialize in business analysis, stakeholder engagement, and aligning technical solutions with business needs. My work emphasizes implementing SDLC processes and managing large-scale operational projects. I have supported initiatives such as the Vodafone-Idea merger, focusing on subscriber migrations and process enhancements. By utilizing tools like Cognos BI and driving data analysis, I help organizations streamline operations and achieve strategic objectives, while ensuring scalability and alignment with business goals.
Experience
Engagement Manager
Aug 2025 — Present
Education
Sikkim Manipal University - Distance Education
Master of Business Administration - MBA, Information tecnology
2010 — 2012
Yashwantrao Chavan Maharashtra Open University
Bachelor's degree, Business/Commerce, General
2006 — 2009
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