Resego Motlogelwa

Arrears and Litigation Specialist @Tower Leasing Ltd

Uxbridge, GB

Responsible for daily interaction with customers, information gathering, identifying suitable payment plans and other workout options and delivering successful workout solutions to customers.Regular interaction with solicitors, courts and bailiffs to ensure the litigation process is proceeding satisfactorily. At all times adhering to the agreed policies and procedures.Discussing and negotiating arrears options, e.g. arrangements, capitalisation, loan workouts, shortfall sales etcMonitoring agreed workout strategies to ensure they are complied with and taking further action in accordance with the Special Servicing Manual where appropriateCreating and submitting referrals to line Manager for all requests outside mandateDealing with collections, arrears, special servicing or debt management within the mortgage sector is essential

Southampton Solent University - Official

Bachelor's degree, Advertising

Southampton Solent University

Bachelor's degree, Advertising