Ricardo Rodriguez

About Ricardo Rodriguez

An energetic, hands-on, very technical leader, in Information Technology, Network Operations Center (NOC), Data Center Manager (DCM), Project Management, with experience building and relocating a NOC and Data Center facility. Managed and implemented policies and procedures focused on achieving results. Responsible for hiring, firing, promotion, retention, motivation, training and evaluation of the staff. Recipient of highest grade for Lockheed Martin (SKYTEL) NOC Manager & DCM certification.Three college degrees (Computer Science (AA), Management Information Systems (BSBA), Executive MBA with Honors). Developed cultural awareness through working and traveling in AMER, APAC, and EMEA. Bilingual (Spanish / English).•Working towards CCNASpecialties: •Monitoring Tool (Solarwinds, Castle Rock, Netcool/Webtop, HP OpenView, CeraView, SolarWings, ipMonitor, TMON) •Ticketing (PhaseWare, Remedy, DeskPro, Vantive) •Windows •UNIX •DB (Informix, Basic, SQL, Oracle, dBase IV, ACT!) •LAN/WAN •Networking Concepts •Microsoft Office •Remote Terminal Display (RTD) Manager •Access Point, Subscriber Units •Cisco Software/Hardware (Routers, PIX Firewall, Switches) •Virtual Private Network (VPN) •Storage Area Network (SAN) •VOIP (M6, BroadSoft, Polycom, Cisco) •Tennis •Pickleball

Experience

1. Director of Information Technology

   Kickapoo Traditional Tribe Of Texas

   Mar 2025 — Present

Education

• Quantic School of Business and Technology

  Executive MBA

• Colegio Moral y Ciencias

  HS Diploma, Caracas - Venezuela, High School/Secondary Diplomas and Certificates

  1985 — 1990

• Harvard University

  Master of Liberal Arts in Information Technology, Information Management Systems

  2017 — 2026

• The University of Southern Mississippi

  BSBA, Management Information Systems, Graduated.

  1994 — 1996

• Hinds Community College

  AA, Computer Science, Graduated.

  1990 — 1992

Skills

• Managed Services
• Vpn
• Wireless
• Switches
• Computer Network Operations
• IT Strategy
• Pix
• Account Management
• Change Management
• Contract Negotiation
• Voip
• Business Intelligence
• Telecommunications
• Data Center
• Management
• Project Management
• Network Administration
• Juniper
• Call Center
• Analysis
• Recruiting
• Troubleshooting
• Bmc Remedy
• Windows
• Crm
• Sql
• Software Development
• Routers
• Training
• Databases
• Unix
• Hardware
• Ccna
• Operations Management
• Microsoft Office
• Saas
• Customer Support
• Hp Openview
• Information Technology
• Network Design