Reny Sam
🚀 Transition & Project Manager | I help businesses optimize IT operations, streamline transitions, and reduce costs | PMP Certified | ITIL v4 | Fluent in French
- Role
- Transition Manager at Capgemini
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Reny Sam
Efficiency is doing things right; effectiveness is doing the right things.\" – Peter…
Experience
Transition Manager
Oct 2025 — Present · Navi Mumbai, IN
Organize structured KT sessions between Incumbent, development and support teams. Document application architecture, workflows, dependencies, and support procedures. Validate that support teams are trained and capable of handling BAU (Business-As-Usual) operations. Ensure ServiceNow/ITSM systems are updated with ADM workflows.
Education
Hotel- und Touristikfaschule Chur
4 Years
2002 — 2005
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