Renuk Balakrishna
A professional obsessed with Customer Experience and Customer Delight, in constant look out for a novel ways to solve new age CX problems with AI and ML led solutions.
- Role
- Head of Customer Experience & Service at Shoppers Stop
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Renuk Balakrishna
With 22+ years as Head of Customer Experience & Service at Shoppers Stop, I focus on…
Experience
Head of Customer Experience & Service
Jan 2024 — Present · Mumbai, IN
Education
Bangalore University
Bachelor of Commerce - BCom
1999 — 2002
Indian Institute of Management Bangalore
IIMBx, Customer Relationship Management
2017 — 2018
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