Reni Thomas

About Reni Thomas

system administrator specializing in Ericsson OSS, including ENM, and multi-vendor platforms such as Huawei and Samsung. Has hands-on experience in end-to-end troubleshooting of OSS platforms, covering fault management, configuration management, performance management, user management, software management, and OSS applications.Has expertise in Ericsson applications like ENIQ, BIS, and NETAN; Huawei applications such as MAE, MAE KPI, MAE OPT, and NCE; as well as Samsung applications and Cisco EPNM. Additionally, well-versed in ticketing platforms like ITSM, NTSM, and BMC.Has actively assisted in critical OSS-related activities, including node migrations, patching, upgrades, hardware replacements, and other major operational tasks for the mentioned network equipment manufacturers (NEMs).Has also a certified Artificial Intelligence and Machine Learning Developer from ASAP Kerala.

Experience

1. Assistant Engineer

   Ericsson Telecommunications Inc

   Aug 2022 — Present · Bengaluru, IN

   Results-driven engineering professional with 3 years of experiencein Telecom OSS and System Administration, skilled in managingplatforms like ENIQ, ENM, OMBS, EPNM, and Huawei MAE.Proficient in Linux, Shell/Python scripting, and log data processing.Experienced in building automated data pipelines and monitoringsolutions. Currently pursuing MBA in Operations & Data Analytics,with a capstone project focused on network demand forecasting.Eager to transition into a Data Engineer role with a strong interestin cloud-native solutions.

Education

• Vishwajyothi College Of Engineering And Technology

  B-Tech

  2018 — 2022

• Lovely Professional University (LPU)

  Master of Business Administration - MBA

  2022 — 2025