Reni Reji
Customer Experience Manager | Telecom Industry | Customer service | Service innovation | vivo Mobiles
- Role
- Customer Service Manager at vivo India
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Reni Reji
As Customer Experince Manager at vivo India, my focus lies in enhancing customer experience through strategic operations management and robust training initiatives. With a PGDM in Operations Management from AIMA and a Bachelor\'s in Computer Science, my educational background fortifies my approach to decision-making and service innovation.My proficiency in presentation skills and decision-making, paired with a dedication to developing our team\'s capabilities, has been pivotal in our organization\'s pursuit of excellence. At vivo India, we\'ve fostered a culture where continuous improvement and customer satisfaction are paramount.
Experience
Customer Service Manager
Apr 2024 — Present · Gurugram, IN
Education
All India Management Association (AIMA)
PGDM, Operations Management and Supervision
Sri Guru Tegh Bahadur Institute of Management and Information Technology
Bachelor's degree, Computer Science
2014 — 2017
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