René Pierre

About René Pierre

Operations Director Manager, Professional CoachConnect with me using: r••••••••@gmail.com All Invitations to Connect WelcomeLION – LinkedIn Open Networker: PROFESSIONAL CONSULTANT AND COACH :Resourceful visionary and savvy leader offering a rich mix of experience in coaching, customer service, project management, and organizational excellence. Proven record creating, implementing, and driving new processes that deliver winning strategies and new paths to improve profits. Outstanding ability to cultivate relationships with clients, suppliers, staff, and executive personnel, developing mutually respectful relationships. Recognized for high level of commitment to exceeding business initiatives, implementing performance improvements, and conquering challenges to drive business forward. Exceptional ability to inspire and elicit the best qualities of a team: CAREER HIGHLIGHTS : Founded professional coaching organization, realizing a long term life goal. Defined and directed operational development of start-up business and marketing strategies. Built an Account Management Team that enhanced business relationships with sales and customers.Restructured the customer service team to drive efficiency and quality service.Delivered a successful data conversion for a commercial portfolio post-merger: SIGNATURE STRENGTHS :• Professional Career Coaching• Professional Relationship Coaching• Customer Experience & Service• Process Development & Implementation• Project Development & Management• Data Analysis & Project Testing• Relationship Development & Maintenance Solutions Building• Creative Problem Solving• Cross-functional Team Development• Leadership, Training, & Development• Client, Supplier, & Corporate Communications

Experience

1. Director of Planning and Administration

   Erickson Senior Living

   Feb 2024 — Present · US

Education

• American InterContinental University

  Bachelor of Arts (BA), Business Administration, Business Administration and Management, General

• Seton Hall University

  Completed Coursework in Business Administration

• Institute for Professional Excellence in Coaching

  Graduate, Professional Coaching

  2015 — 2016

Skills

• Customer Service Management
• Account Management
• Operational Excellence
• Career Development
• Business Process Improvement
• Leadership
• Relationship Management
• Cross-Functional Team Leadership
• Business Process
• Analytical Skills
• Customer Service
• Customer Relationship Management (Crm)
• Life Transitions
• System Testing
• Strategic Planning
• Business Development
• Analysis
• Data Analysis
• Client Services
• Process Improvement
• Operations Management
• Business Analysis
• Requirements Gathering
• Management
• Staff Leadership and Development
• User Acceptance Testing
• Vendor Management
• Project Management
• Operational Streamlining
• Contract Negotiation
• Coaching
• Lifestyle Coaching
• Life Coaching
• Operational Efficiency
• Crm
• Operational Strategy