Renee Mussa-Thomas
EVP | Greater Philadelphia | Technology Solutions | Business Process Automation
- Role
- Operation Manager at Alden Thomas - State Farm Insurance Agent
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Renee Mussa-Thomas
My 20-year track record of results demonstrates in-depth knowledge of business operations. I consistently create the most streamlined approaches to automate and standardize protocols. My strategic methods have resulted in immense company growth and new revenue streams. From meticulous SOPs, to technology solutions, to effective employee management, I deliver solutions that build a strong foundation to strengthen an organization from the ground up. EXPERTISECustomer Success Management | Customer Relationships | Employee & Culture Experience | Enterprise Solutions | Onboarding | Operation Management | Process Automation | Project Management | SaaSSoftware Implementation | Technical Management | Software Training
Experience
Operation Manager
Alden Thomas - State Farm Insurance Agent
Jun 2016 — Present
Education
Saint Leo University
Associate of Arts - AA
2018 — 2021
West Chester University of Pennsylvania
Master of Social Work - MSW
2024 — 2026
Saint Leo University
Bachelors degree
2019 — 2023
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