Renee Hayden

About Renee Hayden

Certified Public Accountant with over 20 years of hands-on experience in:• Financial, operational, and compliance internal audits including related IT general and application controls.• Expert in organizing, processing, and analyzing details to find trends in the bigger picture.• Solves problems efficiently and creatively.• Communicates and collaborates for client and organization success.• Develops, manages, and leads teams, programs, and departments.Accomplishments Achieved organizational culture change through leadership and extensive, persistent collaboration resulting in a 4-times over increase in implemented internal audit recommendations. Brought together executives from internal audit and management to develop better written audit recommendations that were agreeable to stakeholders and could be implemented to effectively mitigate risk. Leveraged technology to achieve more performance and impact. Used Tableau to demonstrate how a pattern of small fraudulent transactions that occurred over an 11-year period resulted in a total fraud of over $1.1 million. A Tableau dashboard was presented to executives, legal, the board, law enforcement, and the suspect company to convey the complex issues in an easy-to-understand summary and to negotiate a restitution settlement. Restitution was settled less than an hour after presenting the Tableau dashboard.SkillsInternal Audit & Investigation • Team Leadership • Risk ManagementTechnical Writing • Internal Controls • Compliance • Forensic AccountingTableau Data Analytics • TeamMate Audit

Experience

1. Senior Internal Auditor

   USAA

   Oct 2024 — Present · Plano, TX, US

   Credit Risk Audit Services Center of Excellence

Education

• Quantic School of Business and Technology

  Executive MBA

  2021

• The University of Texas at Arlington - College of Business

  Bachelor of Business Administration - BBA, Accounting