Renee Covi
Mentor @Miller Center For Global Impact
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WORK HISTORY
Mentor @Miller Center For Global Impact
Santa Clara, CA, US
Mentored social entrepreneurs through business accelerator programs, fostering innovative solutions to combat global poverty. • Collaborated with a diverse network of stakeholders to create sustainable business models, resulting in measurable community benefits.
EDUCATION
UCLA Anderson School of Management
MBA, Marketing and Accounting
Harvard University
BA, Psychology
SKILLS
ABOUT RENEE COVI
Licensed Fiduciary with over 20 years of experience in leading contact centers, AI Operations, and Fraud across Financial and Consumer Services, AI, and Healthcare. My core competency lies in spearheading transformative initiatives for operational organizations, effectively driving change across critical aspects and key performance metrics. I am a hands-on leader who has successfully scaled teams, established solid foundations for growth, and am dedicated and passionate about the customer and employee experiences and have a proven track record of driving significant improvements in customer and employee satisfaction while reducing operating costs. My strengths include leveraging data analytics to drive business impact, people management and development, operational excellence, expense management, and I possess strong written and oral communication.I am truly passionate about building and creating impactful solutions from the ground up, and I thrive in dynamic and fast-paced environments. I have an MBA from UCLA and a BA from Harvard, and I am based in Northern California.
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