West
Pre-opening Operations Manager @Cycas Hospitality
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WORK HISTORY
Pre-opening Operations Manager @Cycas Hospitality
Edinburgh, GB
EDUCATION
Hospitality College Neustadt in holstein
Restaurantmanagement
ABOUT WEST
With over 15 years of experience in the hospitality industry (started as a Kitchen Porter), I am a passionate and driven Operations Manager at Cycas Hospitality, one of the leading hotel management companies in Europe. I oversee the daily operations of the hotel, ensuring high standards of service, quality, guest satisfaction and also oversee Accounts (Month end & Payroll) & Human resources. Currently the Premise license manager for Four Points by Sheraton. I have a strong background in food and beverage management, with certifications in wine and spirits, and a proven track record of opening new hotels and managing events. I have been recognized for my achievements with multiple awards, such as Finalist in excellence Award for the Scottish Hotel Awards, the Newcomer Runner-Up Award in the George hotel, and the Pub & Grill Department of the Year Award in Village Hotel. I am always eager to learn new skills, collaborate with diverse teams, and deliver exceptional results.
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