Renae L.
Director @ Packet Power | Process Improvement Expert
- Role
- Director, Professional Services and Customer Support at Packet Power
- Location
- Sioux Falls, SD, US
- LinkedIn followers
- 500 followers
About Renae L.
As the Director of Professional Services and Customer Support at Packet Power, I lead a team of experts who provide customized solutions and exceptional service to our clients. I have over 25 years of experience in project management, organizational management, and adult education, and I hold several certifications that demonstrate my proficiency and passion for these fields. My mission is to help our clients achieve their goals by delivering high-quality products, implementing best practices, and facilitating continuous learning and improvement. I have successfully managed multiple enterprise-wide initiatives, improved project success rate by 75%, and developed and trained project managers on effective methodologies and processes. I also leverage my background in education to design and deliver engaging and relevant training and education programs for our clients and employees. I am always eager to learn new skills, explore new challenges, and collaborate with others who share my vision and values.
Experience
Director, Professional Services and Customer Support
Jul 2021 — Present
Education
Capella University
PhD Organizational Management, ABD, Organizational Leadership & Adult Education
2007 — 2015
University of Sioux Falls
Bachelor of Arts - BA
Colorado Technical University
Masters of Business Administration, Information Technology Project Management
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