Renae Kloeck

Customer Service @Wells Fargo

Salem, OR, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2012 — Present

Customer Service @Wells Fargo

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Delivers superior customer service; maintains customer information and make recommendations, based on needs analysis, for various products and services. • Assists inbound callers with simple to complex financial issues. • Demonstrates a positive attitude, consistently displays the desire to exceed personal and team goals. Receptive to coaching and feedback. • Strong working knowledge of Empower, CIV, Hogan, and Microsoft Office Suite.• Predictable and reliable attendance.

EDUCATION

1982 — 1985

Central Oregon Community College

Associate's degree, Accounting

1978 — 1982

CULVER HIGH SCHOOL CULVER OREGON

High School Diploma, Accounting

SKILLS

ManagementTeam BuildingDirect SalesLeadership DevelopmentMicrosoft WordTeam LeadershipRetailDirect MarketingSmall BusinessEvent ManagementCustomer ServiceProduct MarketingNonprofitsEmail MarketingTime ManagementEntrepreneurshipAdvertisingMicrosoft OfficeSalesOnline AdvertisingMobile CommunicationsPublic RelationsCustoSocial Media MarketingMicrosoft ExcelTelecommunicationsLeadershipAccount ManagementWirelessPublic SpeakingNegotiationCustomer SatisfactionTrainingNew Business DevelopmentMarketingListening to CustomersCoachingStrategic PlanningFacebookSales Management

ABOUT RENAE KLOECK

Results-driven call center representative with strong skills in issue resolution and…

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Renae Kloeck — Customer Service at Wells Fargo in Salem, OR, US | Unifers