Remi Sbardella

Assistant Manager @Breizh Café

Paris, FR

Breizh Café le Marais is the first ever Breizh restaurant that opened in Paris. Featured in all the best tourist guides of the world, it is frequently celebrated as the best crepe restaurant in Paris. With its fusion cuisine mixing Japanese and French heritage, Breizh Café is a popular choice for many locals and tourists from all over the world.As an assistant general manager, I have- delivered exceptional customer service & maximized customer satisfaction leading to an increase of the Google Maps rating from 3.8 to 4.2 stars (+987 reviews)- interviewed over 50 candidates, recruited and trained 10+ new staff and made them fully operational & autonomous in under 2 weeks. Continuously trained & motivated teams- analyzed monthly customer activity & crafted recommendations such as “Champagne Sundays” or “Cider Wednesdays” which successfully increased average spend per customer by 22%

IÉSEG School of Management

Master of Science (M.Sc.) in Economics and Management, Marketing / gestion du marketing, général

PUC Minas

Master 1, International marketing

Universidad San Ignacio de Loyola

Bachelor's degree, Marketing / gestion du marketing, général