Raylene Tapia
Capital One Cafe Ambassador | Incoming SRM Summer Analyst @ BlackRock | Syracuse Alumna | Master’s Student in Information Systems @ Baruch ZSB
- Role
- Cafe Ambassador at Capital One
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Raylene Tapia
I’m interested in the intersection of finance and technology, particularly how systems…
Experience
Cafe Ambassador
Sep 2025 — Present
Aide customers make their day-to-day banking transactions (deposits, withdrawals, payments, account inquiries) while ensuring high accuracy and adherence to security/compliance requirementsGuide customers in using Capital One’s digital tools (mobile app, online accounts, etc.), helping them transition smoothly between physical and digital banking channelsContribute to maintaining a welcoming, hospitality-focused environment, encouraging casual conversations about financial goals in a low-pressure cafe environment, aligning with Capital One’s mission to make banking approachable and community-focused
Education
Syracuse University College of Arts and Sciences
Bachelor of Arts - BA
2020 — 2025
Syracuse University School of Information Studies
Bachelor of Science - BS
2020 — 2025
Bronx High School-Law And Community Service
High School Diploma
2017 — 2020
Baruch College
Master of Science - MS
2025 — 2026
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