Rekha K Nanjegowda

Senior Lead Technical Writer @First American (India)

Bengaluru, IN

Procedure Manuals and Work InstructionsCreate new, revise existing, review, publish and continuous update of procedure manuals of the Business Processes. • Gather relevant information by interviewing SMEs’, QA and Team leads.• Write clearly and enrich instructions with supporting illustrations.• Work closely with SMEs’ and global team to conduct review process and ensure that the information is validated and approved• Upload documents to production environments and shared sites.• Ensure that new changes and processes are regularly updated into the procedures. • Participate in onshore weekly calls and other meetings.Basic Technical Writing TrainingTools Trained: MS PowerPoint, MS Word and Fundamental writing concepts.• Conduct training focused on developing basic writing and communication skills in the trainees that would result in increase in the quality of the documentation. Plan, create and customize a training course to address the writing needs of the organisation. Develop training material along with relevant examples and exercises that focused on developing technical writing skills required to create effective documents. Additional Accomplishments • Assist various departments on written materials like newsletter, poster, flyers, and flowcharts.• Attend leadership training program organized by the company.

Symbiosis Center for Distance Learning

Post Graduate Diploma in Technical writing

Vivekananda degree college

BS