Rekha Radhakrishnan
Technology Manager @H&R Block
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WORK HISTORY
Technology Manager @H&R Block
Kansas City, MO, US
Directed enterprise-wide SaaS rollouts including Workday migration and Salesforce adoption, improving cross-departmental efficiency and user experience across 80K+ users.Delivered a unified enterprise data integration platform powering Azure Fabric, Looker, and Power BI, accelerating real-time analytics and cutting reporting turnaround by 45%.Led the implementation of AI Document Intelligence modules, automation of classification and extraction — achieving significant cost savings and replacing legacy vendor solutions.Drove cloud modernization and DevOps transformation, cutting operational costs by 50% and reducing deployment cycles from weeks to hours.Led resiliency and chaos testing initiatives, improving system uptime and operational reliability by 30%.Managed multi-million-dollar technology budgets and vendor partnerships, ensuring cost control, scalability, and delivery within timelines.Mentored and retained 92% of team members, achieving an 87% engagement score through targeted coaching, growth planning, and collaboration frameworks.Core Skills:Digital Transformation | Workday | Salesforce | Azure | AI/ML Automation | DevOps | Vendor Management | Data Analytics | Cross-Functional Leadership
EDUCATION
University of Kerala
Bachelor of Technology - BTech
Birla Institute of Technology and Science
Master of Science - MS
SKILLS
ABOUT REKHA RADHAKRISHNAN
I’m a results-driven Technology Leader with over 20 years of experience delivering…
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