Rekha P

About Rekha P

Currently holding 21 years of experience in the field of Medical Billing - BPO operations. Exposure gained during these years are being implemented in a professional manner inorder to update and updgrade more of Medical Billing Knowledge. Motivated to handle and gain Managerial Exposure in this field with immense knowledge of Billing Operations. Specialties: Specialities handled so far, Internal Medicine Nephrology Pediatrics Opthomology Cardiology Gynecology Gastroenterology Psychiatry Pain Management Orthopedics Laboratory Billing

Experience

1. Billing Manager

   My Care Labs

   Aug 2024 — Present · Chennai, IN

   Key Achievements:• Streamlined billing processes and integrated advanced EHR systems, resulting in a 22% increase in operational efficiency.• Led and managed a team of billing professionals, driving a 15% improvement in team performance through targeted coaching and process enhancements.• Reduced billing errors by 30% by developing and implementing a comprehensive training program and regular audit checks.• Established strong relationships with key insurance providers, increasing reimbursement rates by 18% by optimizing claims submission processes and negotiations.• Spearheaded continuous process improvement efforts that improved claims processing turnaround time and reduced denial rates.Responsibilities:• Oversee the daily operations of the billing department, ensuring accurate and timely submission of claims.• Coordinate with insurance providers to resolve claim issues, ensuring optimal reimbursement and reducing claim denials.• Develop and maintain billing policies and procedures to ensure compliance with healthcare regulations and client agreements.• Conduct regular team meetings to review performance metrics and address challenges in billing operations.• Implement process improvements to optimize claims workflow, from charge capture to payment application.

Education

• Don Bosco

  B.Com