Rejoy Sanal Thotaikkal

Senior Manager @EY

Bengaluru, IN

Led end-to-end payroll delivery initiatives across global engagements, ensuring consistent service quality in alignment with EY’s strategic objectives. Partnered with payroll engagement teams to design and implement scalable payroll solutions across the globe· Directed complex payroll system setups, including data migration, testing, and transition support, ensuring seamless client onboarding.· Oversaw the operational execution of payroll services, including Build to Gross and Gross to Net calculations, timely pay processing, and statutory disbursements.· Ensured compliance with local taxation, social security, and labor laws across jurisdictions through proactive process checks and reporting. Reviewed and validated large-volume payroll data to ensure data integrity and accurate pay outcomes.· Delivered high-quality payroll advisory services to clients, resolved complex queries, and implemented corrective actions to maintain service excellence.· Mentored and managed cross-functional payroll teams, fostering continuous learning and performance improvement.· Established process governance and ensured adherence to the EY Hub’s methodology framework, delegations, and quality benchmarks.· Created and analyzed periodic reports and dashboards to support operational decisions and track SLA/KPI compliance.· Implemented best practices in payroll operations to enhance efficiency, accuracy, and client satisfaction.· Spearheaded internal audits and process improvements to mitigate risk and improve compliance outcomes.· Utilized advanced Excel and ERP systems (SAP, Workday, Oracle, etc.) to streamline payroll processes and drive data-driven insights

Malabar Christian college

Bachelor's degree, Mathematics and Statistics