Reina H.

About Reina H.

Global transformation and strategy leader with 15+ years of experience building enterprise operating models at the intersection of strategy, product, data, and technology.I design scalable judgment, risk, and governance frameworks that help organizations improve decision quality, align leadership, and execute strategy with speed and confidence. My work translates strategy into durable systems — planning, prioritization, governance, metrics, and operating rhythms — enabling teams to move fast without sacrificing trust, transparency, or accountability.I have led enterprise-wide transformation initiatives across global financial institutions including Citi, Morgan Stanley, UBS, JPMorgan, and Bank of America. I partner closely with executive leadership, product, engineering, data, and operations teams to modernize legacy environments, simplify complexity, and embed clarity into decision-making structures.Core strengths include:• Enterprise-scale transformation & program leadership• Product, data & technology enablement in regulated environments• Scalable judgment, risk & governance frameworks• Metrics, analytics, dashboards & executive narratives• Cross-functional leadership across strategy, product, data & technology• Operating model optimization & controls modernization2026 Citi Changemaker recognized for translating ambiguity into structured execution, I build platforms and frameworks that balance creativity, discipline, and measurable outcomes in high-stakes environments.

Experience

1. Global Risk Assessments Programs Governance & Strategy

   Citi

   Jan 2024 — Present

   Lead the governance, modernization, and digital enablement of Citi’s global risk assessment frameworks, aligning banking regulatory expectations with scalable technology and data-driven workflows. Partner closely with Product, Technology, Data, and Business leads to implement automated controls, enhance transparency, and streamline end-to-end assessment processes. Enabled faster risk assessment execution, improved transparency, and reduced manual process friction through workflow automation and data-driven controls.

Education

• Rutgers University

  Bachelor of Arts - BA

• Boston University

  Master of Science - MS, Project Management (Program & Portfolio Management Concentration)