Robert Reilly

VP Strategy and Operations @NCSA College Recruiting

Chicago, IL, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2020 — Present

VP Strategy and Operations @NCSA College Recruiting

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Advance operational discipline including sales enablement, management structure, technology management, hiring procedures, and compensation and headcount strategies. Manage annual revenue of $187M for areas of direct responsibility and forecast annual revenue for entire organization. Maintain strategic alignment across product lines and executive teams, operationalize company strategies into functional business and work plans, and remove barriers inhibiting team progress. Lead 3 direct reports and oversee hiring, training, and mentoring. Foster and nurture relationships with executives for additional brands under parent company to provide individual coaching. Design and develop operations competency for coach and academic brands. Manage 3rd-party relationships and negotiate contracts.

SKILLS

Product Lifecycle ManagementCustomer ManagementBpoCustomer SatisfactionLeadershipManagementContract NegotiationProcess ImprovementProcess SimulationSales ManagementProject ManagementMarketingCrmOffshore ManagementBusiness DevelopmentOutsourcingE-CommerceStrategic PartnershipsAnalyticsOperations ManagementLead GenerationCall CentersVendor ManagementTeam BuildingBusiness StrategyTrainingStaff DevelopmentProduct DevelopmentCustomer ExperienceCall CenterMarketing StrategyP&L ManagementProgram ManagementCross-Functional Team LeadershipSales OperationsProject GovernanceSalesStrategic PlanningCustomer ServiceCustomer Retention

ABOUT ROBERT REILLY

I am a dynamic and results-focused operations executive with deep experience creating and…

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