Reid Dalgleish
Service Delivery Manager - Web Platform Support for Bc Hydro @CGI
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WORK HISTORY
Service Delivery Manager - Web Platform Support for Bc Hydro @CGI
Vancouver, BC, CA
Service Delivery Manager for Web Platform Support Team contracted to BC Hydro
EDUCATION
University of Calgary
Bachelor of Commerce, Business Information Systems
University of Manitoba
Bachelor of Arts - BA, Social Psychology
SKILLS
ABOUT REID DALGLEISH
Reid Dalgleish is a leader that builds and supports cross-functional teams to deliver exceptional IT services for clients. He is passionate about establishing trusting relationships, mentoring and developing resource talent, and empowering the next generation of industry leaders. His background is as a diversified IT Operations and Systems Specialist with 25 years of proven success leading teams focused on web-based enterprise solutions for client accounts in transportation, government, utilities, and health care. He has deep expertise in Microsoft, Oracle, and IBM-based enterprise systems with strengths in leading, managing and executing project and support services with transparency, information, and intention.Reid has skill concentrations in Team Leadership, ITIL-based Service Delivery, Project management, Middleware implementation and maintenance, technical writing and documentation, Process development, Server operating systems, Database services, Content/case management systems, Web application enterprise management systems, and business process analysis.
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