Reid Cox

About Reid Cox

Client Success Executive with a focus on people and analytics to create business optimizations and maximize client growth and opportunity. Process Optimization I believe in building systems that are repeatable and efficient to improve delivery of products and services to our clients and make the lives of our internal teams better. People First Approach Engaged employees produce better results. By investing in both my teams professional and personal lives, and meeting them where they are, I am able to drive better outcomes for my organization and clients. Out of the Box Thinking I am a problem solver at heart, who likes to look at each problem and find the right solution. What worked at one company may not work at the next, but we can build on key principles and concepts to drive forward. Communicate and Deliver The number one breakdown for Client Success is communication. When client\'s expectations and our companies expectations aren\'t communicated clearly and often, the relationship with the clients can strain. I believe in building clear, consistent, and direct communication channels to keep both sides aligned.

Experience

1. Vice President

   Acq Holdings, Llc

   Oct 2023 — Present · Overland Park, KS, US

Education

• Baylor University - Hankamer School of Business

  BBA, Information Systems

  2001 — 2005

• Baylor University

  MSeD, Sport Management

  2001 — 2007