Rehan Momin
Lean Six Sigma Black Belt | Operations & Process Excellence | Data Analytics | RPA | Salesforce, JIRA | Stakeholder Management
- Role
- Associate Process Manager at Broadridge
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Rehan Momin
With over 13 years of experience in operations management, process improvement, and stakeholder management across BFSI and SaaS domains, my focus lies in delivering fast, accurate, and compliant solutions to enhance operational efficiency. At Broadridge, I manage software license provisioning and collaborate with cross-functional teams to streamline workflows and meet client expectations globally. Leveraging Lean Six Sigma Green and Black Belt certifications, I contribute to process optimization, data accuracy, and seamless coordination across teams. Passionate about driving continuous improvement, I thrive on facilitating impactful changes that empower teams and ensure consistent, high-quality outcomes.Open to opportunities in India and the Middle East.
Experience
Associate Process Manager
May 2022 — Present · IN
Delivered fast and accurate software license provisioning to clients across APAC,EMEA, and Americas, ensuring SLA compliance and timely issue resolution.• Collaborated cross-functionally with Customer Success, Technical Account Managers (TAMs), and Project Managers to analyse client workflows and drive process improvements.• Coordinated with Invoicing teams to validate billing details, track payments, and efficiently resolve invoice discrepancies.• Supported Sales Operations in order processing, license fulfilment, and maintaining high data accuracy in Salesforce.• Administered Salesforce CRM by managing client support requests and updating customer and sales records.• Oversaw daily operations and project tracking using JIRA, ensuring timely execution of ongoing and periodic tasks.• Defined and implemented standardized SOPs, process tools, and training requirements to drive efficient, globally consistent operations.• Applied Agile principles to operational activities, improving adaptability and execution efficiency.• Demonstrated leadership through effective stakeholder communication, delegation, training, coaching, and mentoring.
Education
University of Mumbai
Bachelor of Commerce (B.Com.), Finance, General
2009 — 2012
Parel English High School
SSC
Skills
- Microsoft Excel
- Cross Selling
- Financial Services
- Insurance
- Recruiting
- Sales Management
- Management
- Team Building
- Customer Service
- General Insurance
- Training
- New Business Development
- Microsoft Office
- Sales
- Team Management
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