Reginald Vaughn

About Reginald Vaughn

I help CEOs, and Business Owners identify lost revenue due to lack of sales process, competencies and coaching, then creates a plan to develop, deploy and manage predictable results that direct those lost revenues to your bottom line. Increasing sales revenue by focusing on four things: 1. Aligning your sales plan with your sales process 2. Hiring the right salesperson for your sales position 3. Creating a salesperson specific development plan 4. Holding the sales team accountable for resultsWHAT I DO: I help Dealers, GMs and Sales Leaders achieve maximum sales performance by providing training, coaching, consulting and fractional sales management. WHO I WORK WITH: I partner with automotive management teams looking to improve their team’s process and performance. WHY IT WORKS: When you partner with Sales Performance Success you get the most efficient, effective, and affordable coaching and consulting that develops the sales process and team WHAT MAKES ME DIFFERENT: Using my 35+ years of experience working with sales teams, I can assist you by developing your team through training or coaching your managers to develop the team. WHO HAVE I WORKED WITH: I work with large OEMs like Lexus and Toyota, large dealer groups like AutoNation, and small single-point dealerships. HOW IT WORKS: First we offer a 30-minute consultation to discuss your sales performance needs and the services we provide, then we conduct a 3–5-day assessment of your current sales team and process. This assessment will include onsite interviews with your management and team, a review of all sales process documentation, an analysis of the past 12 months\' performance, and a high-level evaluation with recommendations for improvement strategies. Then we will offer three levels of assistance, 1) a documented improvement plan for your management team to implement, 2) documented plan with coaching to assist your managers in implementation, or 3) the documented plan with coaching for managers and implementing the plan directly with the team to hold them accountable to its execution. READY TO TALK? Reach out to me directly here on LinkedIn, email me at r••••••@ncmassociates.com or schedule here for a complimentary consultation.

Experience

1. Instructor Moderator Coach

   NCM Associates

   Aug 2022 — Present · Kansas City, MO, US

   Responsibilities:• Facilitate training classes for automotive dealers and General Managers in financial management, Used Vehicle Management, New Vehicle Management, and General Management.• Moderate 20 Groups on NCM composite analysis and business acumen.• Coach senior and mid-level dealership executives in leadership and sales development (since January 2024).• Facilitate the General Management Executive Program for NCM Institute.Key Achievements:• Successfully led multiple training sessions, enhancing the financial and operational performance of automotive dealerships.• Provided strategic insights and analysis through NCM composite reports, helping dealerships improve their business acumen.• Developed and implemented leadership and sales development programs for senior and mid-level executives, driving significant improvements in leadership effectiveness and sales performance.

Education

• Brown University

  BA, Psychology

  1980 — 1984

Skills

• Instructor-Led Training
• Leadership
• Team Building
• Inventory Management
• Business-to-Business (B2b)
• Parts
• Sales Process
• Sales Presentations
• Automotive Sales Training
• Automotive Aftermarket
• Automobile
• Profit Maximization
• Selling
• Automotive
• Customer Satisfaction
• Training
• Account Management
• Negotiation
• Vehicles
• Training & Development
• Profit
• Dealers
• Automotive Repair
• Presentation Skills
• Pricing
• Sales Operations
• Customer Retention
• Customer Service
• Sales Management
• Automotive Sales
• Sales
• Purchasing
• Retail
• B2b