Regis Eloi
Fractional Product Operations Leader @Productize Inc
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WORK HISTORY
Fractional Product Operations Leader @Productize Inc
EDUCATION
University of Hull
MSc, Computer Science
ensIIE
Diplôme d'Ingénieur, Information Systems, Finance and Management
SKILLS
ABOUT REGIS ELOI
I’m a bilingual (French/English) customer delivery, success, and operations leader with 15+ years of experience helping B2B SaaS and digital platform companies scale. I thrive at the intersection of customer experience and operational excellence, building and leading high-performing teams, driving complex enterprise implementations, and optimizing post-sale engagement to maximize satisfaction and growth.Key strengths:• Managing large, multi-stakeholder client delivery programs ($1M+) across North America, Europe, and APAC• Building and scaling global customer success, support, and enablement teams• Driving adoption, satisfaction, and retention across enterprise accounts• Leading cross-functional programs (Product, Engineering, Operations) to improve processes, quality, and complianceKnown for bringing clarity, structure, and collaboration to fast-paced, high-growth environments, and for delivering measurable results for both customers and the business.
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