Regina Phelps

About Regina Phelps

Regina Phelps is an internationally recognized thought leader in the field of crisis management, exercise design & pandemic planning. Since 1982, she has provided consultation & speaking services to multinational companies in five continents. She is founder of Emergency Management & Safety Solutions (EMSS), a crisis management and resiliency consulting firm. EMSS is 100% woman owned firm. Author of four books - the latest on Crisis Management - all are available on Amazon.A partial client list includes Whole Foods Market, Levi Strauss & Company, the World Bank, Starbucks, Salesforce, Zurich Insurance, Bank of Canada, Erie Insurance, EllieMae, LabCorp, Bank of Peru, Bank of Colombia, the Graduate Institute of Geneva, IMF, The Hanover, Nike, ETS, Amerant Bank, and Jackson Financial.We are experts in- Design and develop comprehensive Crisis Management programs - Train crisis management team members to effectively respond in a crisis- Design and facilitate single or multi-site exercises - Develop, train and exercise Infectious Disease/Pandemic plans- Conduct an audit of your Business Continuity Management program

Experience

1. Founder - President - CEO

   Emergency Management & Safety Solutions Inc

   Oct 1982 — Present · San Francisco, CA, US

   Regina Phelps is a recognized global leader in crisis management, exercise design & pandemic planning. She designs crisis management teams, plans & processes for large organizations on five continents. Since 1982, she has designed over exercises from tabletop, functional to full-scale exercises. Regina excels in complex, multisite and multinational exercises for large global companies. Topics include all forms of natural disasters, active shooter and all forms of cybersecurity threats. She has honed the perfect virtual exercise by necessity since the covid pandemic began in March 2020. Lastly, she has written and exercised pandemic plans for her clients worldwide since 1997.Regina is frequent speaker at international continuity conferences and is consistently rated one of the top-rated speakers in her field. She is known for her approachable and entertaining speaking style and her ability to take complex topics and break them into easily digestible and understandable nuggets. She is the author of four books, all four are available on Amazon• Crisis Management: How to Develop a Powerful Program• Cyberbreach: What if your defenses fail? Designing an exercise to map a ready strategy• Emergency Management Exercises: From Response to Recovery • Emergency Management Exercises: From Response to Recovery Instructors Guide

Education

• Harvard Kennedy School

  Executive Education: Leadership in Crisis

• San Francisco State University

  MPA, Public Administration

• Arizona State University - Edson College of Nursing and Health Innovation

  Bachelor's of Science (BSN), Nursing

  1972 — 1975

Skills

• Public Speaking
• Strategy
• Disaster Response
• Business Continuity Planning
• Policy
• Consulting
• Training
• Program Management
• Governance
• Exercises
• Workshop Facilitation
• Risk Assessment
• Incident Management
• Pandemic Planning
• Leadership
• Crisis Management
• Team Building
• Emergency Management
• Business Continuity
• Contingency Planning
• Incident Command
• Leadership Development