Reginald Pinder

About Reginald Pinder

As a versatile Software Engineer at FIS, I specialize in developing and securing enterprise-level applications, leveraging my expertise in Core Java, Spring Framework, and Apache Tomcat. My role encompasses requirement analysis, root cause investigation, and the implementation of robust security measures, ensuring the delivery of resilient and compliant financial solutions.My professional journey commenced as a Mainframe Programmer Analyst, where I honed my skills in COBOL, JCL, and VSAM, contributing to the modernization of legacy systems across key Systematics modules such as IMPACS (IM) and Savings Time (ST). This foundation has been instrumental in my seamless transition to modern application development, allowing me to bridge the gap between traditional mainframe environments and contemporary Java-based architectures.I am passionate about continuous learning and staying abreast of emerging technologies. My experience spans Agile methodologies, CI/CD pipelines, and secure coding practices aligned with OWASP standards. I thrive in collaborative environments, consistently aiming to deliver high-quality, scalable, and secure software solutions that meet and exceed stakeholder expectations.

Experience

1. Software Developer

   Peraton

   Dec 2025 — Present

   Perform maintenance, research, and new development on mainframe applications thatsupport Medicare Part A claims processing under CMS’s FISS environment as a part ofan Agile Scrum team.• Analyze and resolve production issues in multiple regions by researching abends, dataanomalies, and transaction failures using JCL, COBOL, DB2, CICS, VSAM, andINFOMAN tools.• Utilize JIRA to self-assign and complete tickets involving record creation, deletion, andmodification in accordance with CMS business rules and SLAs.• Collaborate with Business Analysts to extract, verify, and deliver data sets and reportsrequired for system audits, testing, or policy validation.• Investigate and document issues escalated through ServiceNow (SNOW) related to FISStest or production environments, providing detailed root-cause analysis and correctiveactions.• Support CMS clients by answering INFOMAN inquiries and resolving batch and CICSabends, ensuring accuracy and timeliness of Medicare transaction processing.• Conduct functional and alpha testing on all code changes to validate program logic, dataintegrity, and compliance before promoting updates to higher environments.• Contribute to continuous improvement by identifying patterns in recurring incidents andrecommending JCL and application logic enhancements to prevent rework.

Education

• Old Dominion University

  Bachelor of Science - BS, Computer Science

• Randolph-Macon College

  Bachelor of Arts - BA, History

• Tidewater Community College

  Associate of Science - AS, Engineering