Reginald Wells

About Reginald Wells

Extremely motivated and determined to constantly develop my skills and grow…

Experience

1. Customer Service Specialist

   Best Buy

   Nov 2015 — Present

   Process transactions such as new orders, returns & exchanges, releases, etc. in a timely and efficient manner.• Support the Sales Specialists through customer follow up, scheduling deliveries, reconciling purchase orders, stock checks.• Demonstrate company sales model in order to offer each customer the complete solution ](Accessories and General Service Contracts) to their purchase.• Complete shipping invoices and reconciliation reporting.• Assists Inventory processes such as various report reconciliation (unaccounted research report) receiving product, shipping product or customer will-calls.• Alerts Management of any problems or situations relating to customers’ orders• Informs customers of products and trends to fit customer’s needs• Maintains an awareness of all product knowledge, and current or upcoming product / trends• Contributes to a positive and inclusive work environment

Education

• Tidewater Community College

  Accounting

  2012 — 2013

• Oklahoma State University

  Master’s Degree

  2020 — 2022

• North Carolina Wesleyan College

  Bachelor of Science

  2005 — 2009

Skills

• Outlook
• Microsoft Office
• Budgets
• Powerpoint
• Microsoft Excel
• Microsoft Outlook
• Public Speaking
• Access
• Specimen Processing
• Epic Systems
• Emr
• Medical Terminology
• Customer Service
• Management
• Ambulatory
• Healthcare
• Microsoft Access
• Microsoft Word
• Data Entry
• Hospitals
• Coaching
• Time Management