Regina Rosa Mystica
Senior San Storage Analyst @RBC
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WORK HISTORY
Senior San Storage Analyst @RBC
Toronto, ON, CA
EDUCATION
Jeppiaar Engineering College
Bachelor's degree, Electronics and Communications Engineering
Lambton College
Master's degree, Cloud Computing For Big Data
ABOUT REGINA ROSA MYSTICA
Configured and managed Storage Arrays. Supported Pure Storage FlashArray environments including storage provisioning, performance optimization, capacity planning and data protection. Worked for the project using on-premises Cloud storage infrastructure based on SAN technologies IBM SVC, FS900 systems, IBM Storewise, UNITY, XtremIO, etc to manage storage.# Successfully completed DR activities as part of storage team. Worked extensively with Novartis clients and IBM vendors having its Physical data centers in Basel, Switzerland, and U.S East Hanover in case of storage failures/outages and provided backup/support remotely at the backend to recover and avoid loss of data. Performed zoning, creating alias, activated zone sets, Storage allocations and deallocations, and Configuration of new servers based on the Windows, Unix, Database OS requirements. Storage provisioning and decommissioning to Unix, Windows. Managed and performed update, maintenance, hardware/software upgrades/downgrades of firmware, and installations to keep everything up to date. Exceptional proficiency with integrating and provisioning storage components including HBAs, Fiber channels, SaaS, IaaS technologies, and redundancy concepts to reduce latencies in the systems. Utilized VM Virtualization technologies to work with Unix/Windows platform team supporting Storage networks. Extensively troubleshot storage issues working with the vendors and OS teams to find apt resolutions to balance storage capacities and discrepancies. Extensively monitored the incidents, work orders, and tasks on the Service Now tool. Record, follow up, and close issues related to change and infrastructure requests. health checks for EMC Storage and IBMSVC, FS900 flash Arrays, and Brocade switches. Worked on Storage pools, capacity planning, and performance analysis. Gained working knowledge with various vendors in different OS environments. Played a pivotal role in coordinating with the platform team to understand capacity utilization from the servers and helped the OS team perform patching and migration/ DR activities.
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