Reggie Murphy
- Role
- Senior Director, Head of Ux Research at Zendesk
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Reggie Murphy
Imagine a world where every interaction is effortless, delightful, and solves the problem…
Experience
Senior Director, Head of Ux Research
Jun 2022 — Present
Education
Appalachian State University
Bachelor's Degree, Major: History, Minor: Communications
University of Tennessee, Knoxville
Master's Degree (M.S.), Primary concentration: Communications; Areas of focus: Media behavior, Consumer Research, Management
University of Tennessee, Knoxville
Doctor of Philosophy (Ph.D.), Primary concentration: Communications, Information Science, & Market Research
Skills
- Market Research
- Digital Media
- Spss
- Digital Strategy
- Eye Tracking
- Secondary Data Analysis
- Usability Testing
- Ethnography
- Information Architecture
- Market Analysis
- Leadership
- Analytics
- User Interface Design
- Content Strategy
- Online Research
- Market Research Project Management
- Focus Groups
- Consumer Behaviour
- Human-Centered Design
- Contextual Inquiry
- Mobile Devices
- Audience Segmentation
- Strategy
- Heuristic Evaluation
- Paper Prototyping
- Start-Ups
- Web Analytics
- Marketing Research
- Usability
- Business Insights
- Research Design
- Quantitative Research
- Customer Insight
- Marketing
- Interaction Design
- Survey Design
- Analysis
- Data Analysis
- User-Centered Design
- User Experience
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