Reggie Blackwell
Information Technology Leader/Operational Technical Support
- Role
- Technical Support Analyst at Alive Hospice
- Location
- Nashville, TN, US
- LinkedIn followers
- 500 followers
About Reggie Blackwell
Complete Projects Ahead of Schedule, Under Budget. Practical problem-solver with…
Experience
Technical Support Analyst
Jan 2020 — Present · Nashville, TN, US
Provides technical support to system users and support staff- Evaluates user needs, defines technical problems, and works with staff to determine solutions- Assists users in implementing solutions- Performs ongoing activities to maintain and enhance overall system performance- Contributes to moderately complex aspects of a project.
Education
Appalachian State University
Communications
New Horizons Computer Learning Centers
PMP Certification
2018
Skills
- Project Management
- Event Management
- Project Planning
- IT Leadership
- Performance Management
- Business Operations
- Budgeting
- Microsoft Office
- System Administration
- Budgets
- Marketing
- Customer Service
- Training
- Process Improvement
- Merchandising
- Management
- Team Building
- Program Management
- Cross-Functional Team Leadership
- Leadership
- Technical Support
- Call Centers
- Business Analysis
- Business Process Improvement
- Computer Hardware
- Troubleshooting
- Coaching
- Strategic Planning
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