Reggie S.
Data Center Production Technician II @ Park Place Technologies | System Administration, Scripting, Array Configuration, Tecnical Writing, Troubleshooting, Staging, Quality & Test, Assemble, Dissembling, Networking OEMs
- Role
- Production Technician Ii at Park Place Technologies
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Reggie S.
Results-driven IT infrastructure specialist with 6+ years of hands-on experience…
Experience
Production Technician Ii
Nov 2024 — Present · Highland Heights, OH, US
Team lead on Dell EMC 2 & XtremeIO & Backup on Data Domain OEM’sTroubleshooting, Staging, Network Configuration, Raid Configuration • Diagnose and resolve issues with disk arrays, servers, server motherboards, modules, controllers, router\'s. hard drives • Provide Level 2 (L2) support to Field Engineers via email, phone, teams troubleshooting with problem identification and resolution.Use Windows server and Linux for disk management and configuration Create scripts in PowerShell, Bash, to automate task.Complete OEM system builds, Data Center cable management, configuration,system repair Inventory & IT Asset Management (ITAM) • Automating parts tracking with scripts and asset management software.Implementing barcode scanning and RFID solutions for inventory tracking. • Maintain accurate inventory of tested and untested products. • Provide parts procurement, tagging, and organized storage of tested spares.Testing and Reconditioning • Specialized in stress testing, reconditioning, rebuild, troubleshoot and repairs of disk arrays, servers, router\'s, hard drives, modules, storage controllers and peripherals. • Configure systems for customer orders, and refurbish equipment across various OEM platforms such as Dell EMC2, IBM LENOVO, NET APP, CISCO, DATA DOMAIN, HITACHI, SUPERMICRO, HP, 3PAR, BLADE PROLIANT SYSTEM BOARDS, SPS BATTERY REBUILDS, XIOSystem Build and Configuration • Assemble, test, and configure servers, laptops, and storage arrays for resale, spare parts, or service contracts. • Disassemble tested systems into spare parts as needed.Training and Development • Develop cross-training plans and technical training courses for in-house and remote sessions. • Train team members on new technologies, tools, or processes to enhance team efficiency.R&D Collaboration • Partner with Level 3 and R&D teams to support new product launches, resolve complex technical issues, and contribute to product development efforts.
Education
MyComputerCareer
Cyber Security Specialist Technical College Diploma, Computer Science
MyComputerCareer
Associate of Applied Science - Network Administration & Cybersecurity, Computer Science
MyComputerCareer
Information Technology Security and Administration Technical College Diploma, Computer Science
MyComputerCareer
Cyber Security Engineering Technical College Diploma, Computer Science
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