Regan Rozario
Legal Support Account Receivable Coordinator @RadNet
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WORK HISTORY
Legal Support Account Receivable Coordinator @RadNet
Rockville, MD, US
Troubleshoot and resolve patient issues in complex healthcare claims process for disability, Workers Compensation, health and medical claims. Communicate with up to 50 clients daily and manage up to five-figure transactions. Process up to 20 daily tickets for missing insurance or patient information, coding issues with attorneys, patients, and insurance providers. Communicate with attorneys and insurance representatives focused on resolving each issue in a timely manner. Utilize the Customer Support Ticketing System to log each issue, answer questions, and monitor open tickets.
EDUCATION
University of Maryland University College
Bachelor's degree, Cyber Security
ABOUT REGAN ROZARIO
Possessing excellent problem resolution skills, I consistently build team cohesion and assist in gaining the knowledge and expertise in corporate security programs using physical and logical security controls. Quick to learn new processes and security programs, I have knowledge of IT networking, cyber security planning, and practical application in cyber security management.
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