Reena Vishwakarma
ServiceNow - Architect at Bayer
- Role
- Technical Architect at Bayer
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Reena Vishwakarma
13+ years of IT experience including Project Manager, Architect, Tech lead, developer roles.Profile includes - ServiceNow platform architecture, solution design- Managing development program, resource allocation, project estimates, technical and functional design review- Solution design, requirement analysis, team & project management, technical guidance to team, code review, technical design/ flow design documentation and presentation, following agile methodology, team motivation and management, conducting interview- Handling multiple ServiceNow development projects, end to end implementation, customer demo and satisfaction, improvement plan- Knowledge of ITSM, PPM Suite – Idea and Demand Management, HRSD Fundamentals, Performance Analytics, CSM module, Service portal, Discovery Fundamentals, Integrations- Major responsibility includes designing and architecting ServiceNow solutions for several requirements- Experienced on other ITSM toolset - CA servicedesk and as a Java developer managing Java applications and databases - SQL services- Well versed with ITIL and Agile methodologies- Having knowledge on implementation of ServiceNow, CA service desk product- migration, development, integration, upgradation, Cloud computing- Pursuing Agile knowledge: Implementing Agile methodology in SN project- Certified Scrum Master: played a role in addition to Technical Lead.Specialities: HTMPL, SPEL, MOD, SQL, JAVA, J2EE (JavaScript, JSP, JDBC), HTML, C, C++, ITIL Terminologies.
Experience
Technical Architect
Sep 2023 — Present · IN
Education
Dr. D.Y. Patil Pratishthan's Padmashree Dr. D.Y.Patil Institute Of Engineering and Technology
Master of Computer Applications (MCA), Master of Computer Application (MCA)
2007 — 2010
Skills
- Sql
- Help Desk Support
- Service Delivery
- Jdbc
- Jsp
- Team Management
- Javascript
- Servers
- Itil
- Ssis
- Service Desk
- Integration
- Css
- IT Operations
- Requirements Analysis
- Cascading Style Sheets (Css)
- Incident Management
- Javaserver Pages (Jsp)
- IT Management
- C
- Html
- Sdlc
- Solution Architecture
- Databases
- Servicenow
- Java
- Microsoft Sql Server
- Data Migration
- IT Service Management
- IT Strategy
- Consulting
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