Reena Singh

Account Manager| Saas | Customer experience Management | Konnect insights

Role: Customer Success Account Manager at Konnect Insights
Location: New Delhi, DL, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Reena Singh

Experienced Account Manager with a strong track record of improving customer experience…

Experience

Customer Success Account Manager
Konnect Insights
Apr 2025 — Present · Delhi, IN

Education

Kendriya vidyalaya NHDC Narmada Nagar khandwa MP
First Division
2008 — 2013
Kendriya vidyalaya AFS tughlakabad new delhi
Science
2014 — 2016
Indira Gandhi National Open University
Master in economics
2019 — 2021
Jesus and Mary college delhi university
Bachelor of Arts - BA
2016 — 2019

Contact information

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Work email
•••••@konnectinsights.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Konnect Insights

Technology; Information and Internet · 148 employees · Mumbai, India

Konnect Insights is an AI-powered omni-channel customer experience platform trusted by 500+ enterprise brands across 30+ countries. From social listening to unified ticketing, support, analytics, and automation, we bring everything under one roof so brands can serve customers better, faster, and smarter. We started with a belief: brands shouldn’t need a dozen tools to understand their customers. So, we built a platform that connects every touchpoint — social, email, chat, voice, reviews, WhatsApp, and more — enabling seamless engagement and unified insights. What sets us apart is Konnect AI+, our enterprise-grade, secure AI engine that delivers smart summarizations, agent assistance, sentiment analysis, automated tagging, NLP dashboards, and more. all while keeping your data private and compliant. No third-party AI integrations. Just outcomes. Whether you are in retail, BFSI, healthcare, airlines, hospitality, or automotive, Konnect Insights helps you break silos, boost productivity, and deliver truly connected CX. Our platform is also now available in Arabic, French, Spanish, and Portuguese — because great CX should never get lost in translation. Built for enterprises. Designed for scale. Powered by AI. Our Core Values - Empathy, Customer Success, Excellence, Gratitude Our Vision - Empowering Every Brand Globally: The Ultimate Customer Experience SaaS Solution

konnectinsights.com

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About Reena Singh

Experience

Customer Success Account Manager

Education

Kendriya vidyalaya NHDC Narmada Nagar khandwa MP

Kendriya vidyalaya AFS tughlakabad new delhi

Indira Gandhi National Open University

Jesus and Mary college delhi university

Find verified contacts for anyone on LinkedIn