Reena Blessy

About Reena Blessy

HR Recruiter having 7 years of experience in IT Recruitment.#Sourcing #Screening…

Experience

1. Account Delivery Manager

   V Group Inc.

   Feb 2025 — Present · Bengaluru, IN

   Client Relationship Management: Working as the primary liaison between the company and clients, building and maintaining strong, long-term relationships. Regularly connecting with clients to understand their hiring needs, provide strategic updates, and gather feedback to improve service delivery.Recruitment Strategy and Execution: Collaborate with clients to develop recruitment strategies aligned with their business goals and market trends. Oversee the full recruitment process, ensuring timely and effective sourcing, screening, interviewing, and onboarding.Team Leadership and Coordination: Lead a recruitment team, setting performance targets and providing mentorship to ensure productivity and high-quality candidate delivery. Align team efforts with client objectives for optimal outcomes.Performance Metrics and Reporting: Track key recruitment metrics (time-to-hire, offer-to-acceptance ratio, client satisfaction) and generate comprehensive reports on SLA adherence and recruitment performance for internal and client review.Process Optimization: Continuously assess and improve recruitment processes to enhance efficiency. Implement best practices for sourcing and candidate management to reduce turnaround times and improve overall service quality.Issue Resolution and Escalation: Address and resolve recruitment-related issues promptly. Escalate concerns as needed and work towards solutions that align with client and organizational goals.Account Expansion and Growth: Identify opportunities for business growth with existing clients. Collaborate with business development teams to secure ongoing recruitment mandates and maintain client relationships in all market conditions.Contract and SLA Management: Ensure adherence to Service Level Agreements (SLAs) and manage contractual terms with clients, including renewals and negotiations, to maintain a positive working relationship.

Education

• Govt. Engineering College, KUSHALANAGAR

  Bachelor of Engineering (B.E.), Electronics and Communications Engineering

  2009 — 2013

Skills

• Human Resources
• Analysis
• Recruiting
• Screening
• Hiring
• Technical Recruiting
• Account Management
• Interviews
• Employee Relations
• Benefits Negotiation
• Contract Recruitment
• Peoplesoft
• HR Consulting
• Search
• Client Co-Ordination
• Screening Resumes
• Business Analysis
• Team Management
• Training
• IT Recruitment
• Manual Testing
• Sourcing